My Voice, My Choice is a grade card for providers, that is created by individuals with disabilities and their families.  The purpose of the project is to interview individuals that receive Residential Services and determine their level of satisfaction with their Service Provider.  Individuals were asked to complete a 15-question “report card” on their Residential Provider. 

Listed below is the Mission Statement and Guiding principles of the My Voice, My Choice project.

Mission Statement

• Giving people with developmental disabilities and their families a voice in making a choice that will support them in having a better life.

Guiding Principles

• We believe all people have a voice and a right to be heard.
• We respect and value diversity, honesty and integrity.
• We will strengthen services and improve lives through partnerships and working together.
• We are committed to creating a user-friendly report card.
• The report card will be fair, based on consumer input, to help families and individuals make an informed choice.
• The results of the report card will be public, individual input will be kept private.

Agencies were graded in five categories, and an Overall Grade.

• Filling Home’s grades in 2005 were:
  • Service =  A
  • Quality = A
  • Rights = A
  • Health & Safety = A
  • Satisfaction = A
  • Overall Grade = A

The following graphs show how Filling Home’s grades rated compared to the state averages in 2003/2004.